Job Description

Job Description

Job Description

Join Tacoma Housing Authority as a Community Advocate and make a real difference in the lives of families and individuals in our community. In this position, you’ll provide supportive services that help residents thrive as tenants, neighbors, parents, students, and wage earners. The Community Advocate role is perfect for someone passionate about social justice, community engagement, and empowering people to achieve stability and independence.

What You’ll Do

• Manage a caseload and provide family-centered coaching to help clients set and achieve goals; additional supports needed.
• Deliver housing stabilization services to prevent eviction and promote successful tenancy; identify housing needs and coordinate with providers; and assist clients with leas compliance issues.
• Connect and support clients regarding community resources, pro-social activities, and family self-sufficiency, education, employment, and asset building programs and opportunities.
• Track outcomes and maintain accurate records for reporting and compliance.
• Collaborate with THA teams and community partners to coordinate services.

Who You Are

• You have an Associate’s degree in social services, a related field (Bachelor’s preferred) or equivalent experience.
• 2 years of case management and 3+ years of direct client service experience, with specialization/skill in mental health, chemical dependency, crisis intervention, age/tong-term care services planning, and community resource navigation.
• Strong communicator with excellent organizational and problem-solving skills.
• Flexible and adaptable; ability to thrive in dynamic environments and manage multiple priorities.
• Practice self-care, resilience, and empathy to sustain your work and relationships.
• Deep commitment to building community and supporting families in meaningful ways.
• Maintain a constant curiosity about what works in the community, always seeking new resources and approaches to help clients succeed.
• Experienced in working with diverse populations, demonstrating cultural competence and respect.
• Bonus points if you speak a 2nd language, such as Cambodian, Vietnamese, Russian, Spanish, or Korean.

What We Offer:

• Commitment to pay equity and providing competitive wages, along with excellent healthcare benefits, paid time off, participation in WA State retirement plans, and a growing variety of health and wellness benefits.
• Opportunity to impact lives and strengthen communities.
• Supportive and collaborative work environment that includes opportunities for professional growth. One of our employees said, “THA is an organization that has intelligent and driven individuals, with an emphasis on teamwork and trust. We enjoy working together.” THA offers an atmosphere that is energetic, practical, down-to-earth, and fun.

Important Position and Recruitment Information:

• Position is open for applications through 01/19/26.
• This job posting will be used to fill 2 Community Advocate positions.
• This position is based on-site and requires in-person attendance at the assigned locations during the 120-day probation period. With supervisor approval and depending on business need, this position may be eligible for a hybrid schedule (part remote, part in-office) upon successfully completing probation. Remote or hybrid work arrangements are not guaranteed.
• Pay rate:
  • When hired, external candidates will start at $32.98/hr ($68,600/yr).
  • Current THA employees who transfer into this position follow the salary schedule in the OPEIU collective bargaining agreement. If transferring within the same pay grade, employee’s pay rate stays the same.
• Current THA employees must complete the attached Job Transfer Request and upload it to their online application.
• Review the attached full job description before applying.
• You must include ALL work experience in your application profile. Do not only upload a resume. We use the information in your application profile to evaluate all applications – only the information you provide is considered.

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