Customer Service Travel Consultant Job at iBookiGo, Washington DC

MmNSaUtMeWFjdmhWSEZqWjFLN0JKZEpBdFE9PQ==
  • iBookiGo
  • Washington DC

Job Description

District of Columbia, District of Columbia, United States

About the job Customer Service Travel Consultant


Customer Service Travel Consultant - Remote

Our agents are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

Your Responsibilities


  • Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
  • Calmly attempt to resolve and de-escalate any issues
  • Escalate interactions when necessary and appropriate
  • Respond to requests for assistance and/or possible processing payments
  • Track all call-related information for and reporting purposes
  • Provide feedback on-call issues
  • Upsell if required


Qualifications:
  • High School Diploma or equivalent
  • 6 months Customer Service experience minimum (not required)
  • Be proficient in PC operation and navigation
  • Have excellent communications skills, both oral and written
  • Ability to work in a constantly changing and fast-paced environment
  • Ability to stay composed and objective


Requirements for working remotely:
  • High-Speed Internet required
  • Dedicated workspace
  • Able to navigate and use a computer
  • Cell phone - calling and texting


Benefits of working with us:
  • Very Flexible environment/schedule
  • Working with little or no supervision
  • Work remotely from your home
  • Lots of different travel-related perks as well as some other perks



#J-18808-Ljbffr

Job Tags

Remote work, Work from home, Flexible hours,

Similar Jobs

Automobile Club Of Missouri

Travel Consultant Job at Automobile Club Of Missouri

 ...Travel Consultant Discovering the World- One Member at a Time! A love of travel attracts many people to the field, but to succeed a Travel Consultant you must be passionate about travel and the endless opportunities it brings to bridge history, cultures and cuisine... 

City of Great Falls Montana

Police Lieutenant Job at City of Great Falls Montana

 ...responsibility for providing direction of the operations of an assigned unit or shift. Work is performed under the general direction of a Police Captain or other high ranking supervisory employee. Essential Functions of Wor Police, Lieutenant, Police Officer, Operations,... 

Czarnowski

Senior Event Manager Job at Czarnowski

 ...Czarnowski is one of the four studios of the Czarnowski Collective. It combines operations, strategy, design, and fabrication to create exhibits and events that engage communities, generate brand enthusiasm, and educate consumers. Its been over 75 years since we... 

Hawaii State Department of Education

Puuhale Elementary - Preschool Special Education Teacher, 605314 (2025-03937) Job at Hawaii State Department of Education

 ...Preferred Qualifications: Valid Special Education license from the Hawaii Teacher Standards Board. Desired Experience: Special education classroom experience in a PK-2 school setting. Desired Knowledge: Plan and facilitate Individualized Education Plan (IEP... 

Nap York

Product Design Intern Job at Nap York

 ...dynamic and innovative company focused on creating high-quality products that delight our customers. We value creativity,...  ...Position Overview: We are seeking a motivated Product Design Intern to join our team for a school internship. This on-site role in...