Customer Solutions Engineer / Customer success — San Francisco (Onsite)
$110K – $165K + Equity | Full-Time | Visa Sponsorship Available
I’m partnering with one of the fastest-growing SaaS companies in the Construction Tech space to hire a high-impact Customer Solutions Engineer.
They’re profitable, scaling rapidly, backed by top-tier investors, and building mission-critical data infrastructure for one of the world’s largest industries. The team is small, elite, and growing quickly and this hire is directly tied to revenue growth.
This is not a “corporate CSM” role. It is a hybrid between:
Customer Success
Implementation
Solutions Engineering
Sales Engineering
Product feedback loop
You’ll work directly with customers 1:1, own onboarding end-to-end, help run demos, configure the product to fit complex workflows, manage multiple projects simultaneously, and help shape how this function scales over the next 12–24 months.
You’ll be working closely with founders, product, engineering, and senior stakeholders at customer organizations. Expect real responsibility, fast learning, and meaningful ownership.
What you’ll do
• Lead discovery conversations and product demos
• Own onboarding from start to finish, becoming the primary customer contact
• Configure the platform to fit customer use cases
• Train users and ensure adoption
• Troubleshoot issues with structured, methodical problem-solving
• Manage multiple customer implementations in parallel
• Feed product insights back into engineering
• Help build repeatable processes that scale
We’re looking for
• 1–6 years in a customer-facing role (CS, Solutions, Implementation, Pre-Sales, Consulting)
• Experience in SaaS or a top consulting / professional services environment
• Strong structured problem-solving mindset
• Excellent communication
• Detail-oriented and highly organized
• Eager to learn a complex product and operate in a fast-moving environment
Nice to have
• Experience with SaaS implementations
• Exposure to APIs, SQL, or data workflows
• Construction or accounting familiarity
📍 This role is in-person in San Francisco (Great relocation support available)
🌎 Visa sponsorship available
If this sounds interesting, share your resume.
...~401(k) - your future, your fund. ~ Free Advanced Education - plus access to our Expert Internal Training Team.~ Train with industry giants like Redken. You Bring the Skills. We Bring the Opportunity: A valid cosmetology or barber license (state-specific...
...We are hiring immediately for a full time FOOD TRANSPORTER/DELIVERY DRIVER position. Location : GD/UBER - 201 East Washington Street, Phoenix, AZ 85004. Note: online applications accepted only . Schedule : Full time schedule; Monday through Friday, 6:3...
...departments Here are some of the technologies we use on a daily basis JavaScript / JQuery CSS / Sass Git / GitLab Shopify WordPress Nebo CMS (our in-house Content Management System built and maintained by our team!) Skills Required ~2+ years of front-end...
...specialized care for kidney-related diseases including AKI, CKD, and ESRD. Responsibilities include inpatient and outpatient care, dialysis outreach, teaching medical residents and fellows, and occasional research opportunities. The role offers a balanced schedule with...
...equivalent is required. Customer service experience and effective verbal communication skills are required. A current, valid driver's license with Class A or B Commercial Drivers License (CDL) and a good driving record is required. Experience driving large vehicles...