Job Description

At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day. 

We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism.

Our four values guide our strategy, our decisions, and our interactions:

• Make it human. We care about the people that make up our customers, colleagues, and communities.
• Make it about others. We do what's best for our customers and collaborate to drive progress. 
• Make it happen. We work with intention toward a common purpose and forge ways forward together. 
• Make it better.  We create fulfilling purpose-driven careers by learning from the world and each other.

POSITION TITLE

Director, Project Management

POSITION LOCATION

Richmond, VA

Lynchburg, VA

YOUR ROLE

As a member of the Project Management Office, you’ll play a leadership role in shaping strategic direction for and managing a portfolio of change initiatives that support business strategy.

What you will be doing:

As a PMO Director, you will:

• Lead a portfolio of large-scale, complex change initiatives across the US Life & CareScout businesses, providing hands-on leadership and execution rigor across cross-functional teams including Actuarial, Operations, IT, Product, and Compliance.
• Partner with senior leaders to shape strategy and execution, developing business cases, multi-year roadmaps, and prioritized delivery plans that align with enterprise strategy and competing business priorities.
• Own end-to-end program delivery, applying disciplined project and program management practices to manage scope, schedule, cost, risk, quality, resources, and suppliers while ensuring predictable outcomes.
• Establish and enable strong PMO governance and standards, improving transparency, executive visibility, and decision-making through consistent processes, financial tracking, and reporting.
• Drive transformational outcomes, including regulatory initiatives, new product launches, technology-enabled change, and business process reengineering, with a strong focus on time-to-market and adoption.
• Build, lead, and develop high-performing project teams, managing and coaching Project Managers, partnering with Agile Coaches and functional leaders, and fostering a culture of accountability and continuous improvement.
• Serve as a key liaison between the PMO and business partners, aligning delivery with business goals and effectively communicating progress, risks, and outcomes to executive stakeholders.
• Embed financial and operational discipline, developing funding requests, validating cost and benefit assumptions, driving cost reduction and process automation initiatives, and tracking measurable business impact.
• Incorporate customer and stakeholder feedback into delivery, supporting customer-focused programs and continuous improvement across project execution and operational outcomes.

What you bring

• Bachelor’s Degree or equivalent experience
• Minimum of 10 years’ project management experience with 3-5 years’ leadership experience
• Demonstrated success managing large, cross functional projects (>$1MM, > 12 months) involving technology and business process re-engineering
• Demonstrated ability to manage and coach project managers with a broad range of experience in business and project management
• Highly proficient in scoping and structuring ambiguous work, effectively mitigating major risks, and moving challenging projects forward by helping to set direction for the team
• Demonstrated ability to develop strategic relationships and lead customer focused projects across organizational boundaries
• Strong communication and presentation skills -- oral, written and interpersonal
• Expertise in building and leading high-performing teams, driving culture of accountability, and enabling knowledge sharing.
• Experience working in a matrix organization with cross-functional teams across actuarial, operations, product, regulatory compliance, and legal.

Employee Benefits & Well-Being

Genworth employees make a difference in people’s lives every day. We’re committed to making a difference in our employees’ lives.

• Competitive Compensation & Total Rewards Incentives
• Comprehensive Healthcare Coverage
• Multiple 401(k) Savings Plan Options
• Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
• Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
• Disability, Life, and Long Term Care Insurance
• Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
• Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
• Caregiver and Mental Health Support Services

ADDITIONAL

• At this time, Genworth will not sponsor a new applicant for employment authorization for this position.

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