Job Description
This individual will provide leadership in evaluating, allocating, and managing human, physical, and financial resources in the development and deployment of the business plan. He/she will provide a work environment that will optimize the profitable growth of the business, the personal growth of team members, and the satisfaction of customers.
$145000 - $200000 / year
Compensation & Benefits - 100% bonus potential
- Comprehensive benefits package
- Training and development, as well as opportunities to grow within the organization
Specific Duties Include - Demonstrate leadership in all aspects of the store operations.
- Lead the process of defining and communicating RDO Equipment Co.’s Core Values, vision and mission.
- Manage the evaluation, allocation, and management of physical and financial resources and administer the hiring, development/training, management, evaluation, and effective assignment of people resources.
- Lead the development and deployment of a comprehensive strategic business plan in alignment with the organization’s financial and operational objectives; including but not limited to annual store benchmarks and budget.
- Accountable for ensuring all RDO Equipment Co. policies and procedures are followed within the store.
- Coordinate and delegate activities through the store management team.
- Coach and mentor store team members on a regular basis.
- Ensure customer satisfaction. Work with all departments to know the customer’s current and future expectations and work to resolve customer concerns.
- Review monthly receivables with department managers. Establish collection plans and monitor aggressively.
- Ensure that appropriate communications take place throughout the location/s by facilitating/participating in monthly open-book meetings, conducting regular team meetings, encouraging an open-door policy, and proactively seeking feedback from team members.
- Foster an engaged work environment within the location/s, encouraging accountability, open communication, teamwork, and a commitment to serving the customer.
- Lead and manage all business and/or department activities related to ensuring the customer experience is positive and that all team members are committed to creating solutions and long term relationships with customers.
- Ensure that the company/location reputation and image in the community is consistent with RDO Integrated Controls Core Values, and that business relationships with all stakeholders are not compromised.
- Manage the evaluation, allocation, and management of physical and financial resources and administer the hiring, development/training, management, evaluation, and effective assignment of people resources.
- Responsible for ensuring that sound and safe business practices and processes are implemented and continuously improved to effectively and efficiently achieve ethical business objectives.
- Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
- Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
- Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
- Perform all other duties as assigned by management in a professional and efficient manner.
Job Requirements - Proven business and people management experience
- Operational expertise in sales, parts, and service
- Excellent analytical and problem solving skills
- Knowledge of John Deere agriculture, construction, and/or Vermeer dealership business operations
- Excellent customer service skills
- Excellent oral and written communication skills
- Excellent computer skills
- College degree preferred
- 25% travel required
- Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship
Job Tags