Job Description

Job Duties:

· Appropriately file closed cases in correct format (electronic data storage, microfilm or traditional hard copy format).

· Scan documents into current electronic data management system.

· Prepare documents for scanning into current electronic data management system.

· Other support functions as assigned.

· Back-up telephone duties.

Job Requirements:

· Completion of secondary education with coursework in general office practice or comparable work experience

· Experience in operation of telephone system

· Experience in using Microsoft products

· Effective communication skills

· Intermediate computer and word processing skills

· Experience in scanning documents

· Must possess valid State of Ohio driver's license and have fulltime access to a vehicle

Knowledge Required:

· Agency policies and procedures

· Office practices and procedures

· Telephone equipment use

· Operation of computer

· Operation of scanning equipment

· Operation of copier/printer

· Proper English usage, grammar and spelling

Skills Required:

· To work cooperatively with and relate to other units within the agency and outside the agency

· To communicate effectively both orally and in writing

· To plan, organize and prioritize job duties

· Skill in organizing and maintaining office processes and systems

· To operate personal computer copier, scanner, copier and telephone

· Sensitivity in dealing with diverse cultures

Abilities Required:

· File and scan documents according to alphabetical, numerical, and subject order

· Carry out instructions in written and oral form

· Ability to handle multiple priorities

· Ability to maintain professional demeanor and handle sensitive contacts with the public, agency staff and governmental officials

· Ability to use computer software to maximize office efficiency

· Communicate effectively with supervisors, associates, and general public when required

· Develop and maintain effective working relationships with supervisors, associates, and general public

· Create and maintain effective tracking systems if required

Equipment Operated:

· Computer, scanner, copier, printer, fax machines, telephone system

Physically Demanding and Hazardous Working Conditions Inherent in this job:

· Physical Demands and Hazardous Working Conditions: The physical demands and hazardous working conditions described here are representative of those that must be met by m employee to successfully perform the essential functions of his job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· While performing the duties of this job, the employee is almost continuously required to sit, and talk or hear.

The employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee may continuously repeat the same hand, arm, or finger motion many times as in typing. The position frequently requires nonstop typing on the computer. The employee must occasionally lift and/or move up to 25 pounds, such as files or boxes. Specific vision abilities required by this job include close vision, depth perception, and the ability to adjust focus. The position requires the individual to meet deadlines with time constraints and to interact with the public and other workers.

· The employee may occasionally come into contact with irate or upset individuals.

Work Environment:

· The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· The noise level in the work environment is acceptable to this particular environment. However, the noise level can vary depending upon daily activity but will still remain within the acceptable noise level range. The employee continuously is interacting with the public and staff. The employee will be required to meet multiple demands from several people.

Work Hours:

· Standard work hours are Monday through Friday 8:00 am- 4:30 pm, Some evenings and weekend work may be required. Working hours may vary dependent upon need.

To Apply: Email resumes to Trent.Wise@jfs.ohio.gov with “Clerical Specialist” in the subject line.

Work Location: In person

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