About the Company:
KUIU is a leading outdoor clothing and gear brand that specializes in high-performance products for hunters, and outdoor enthusiasts. Our mission is to provide uncompromised quality and innovation to help our customers thrive in challenging outdoor environments. As we continue to grow, we are seeking a talented and experienced Retail Assistant Store Manager to lead our team and deliver an exceptional customer experience.
Job Description:
As the Retail Assistant Store Manager at KUIU, you will be responsible for overseeing the daily operations of our flagship retail store. Your primary goal will be to drive sales, enhance customer satisfaction, and ensure the store operates smoothly. You will lead a team of passionate sales associates, foster a positive work environment, and contribute to the company's overall success.
Responsibilities:
- Hire, train, and supervise a team of sales associates, providing ongoing coaching and performance feedback.
-Assist in ensuring exceptional customer service standards are maintained at all times, addressing customer inquiries and resolving issues effectively.
- Assist in optimizing store layout, visual merchandising, and product placement to enhance the customer shopping experience.
-Assist in monitoring inventory levels, conduct regular stock checks, and coordinate with the inventory management team to ensure accurate stock availability.
- Collaborate with marketing and e-commerce teams to implement promotional activities and drive traffic to the store.
- Maintain store cleanliness, organization, and adherence to health and safety standards.
- Prepare sales reports, analyze key performance indicators, and present recommendations for improvement to senior management.
- Stay updated with industry trends, competitor activities, and customer preferences to identify opportunities for growth and innovation.
Requirements:
- Proven experience as a Retail Assistant Store Manager or in a similar leadership role within the retail industry.
- Strong knowledge of retail operations, sales techniques, and customer service principles.
- Excellent leadership skills, with the ability to motivate and inspire a team.
- Exceptional interpersonal and communication skills to interact with customers, employees, and corporate office partners.
- Results-oriented mindset with a focus on achieving targets and driving business growth.
-Ability to embrace change as business and systems grow over time.
- Proficient in using point-of-sale (POS) systems and other retail software applications, i.e. Shopify, Netsuite
- Flexibility to work weekends, holidays, and extended hours as business requires.
Preferred skills:
· Hunting or outdoor experience/background, a general love for the outdoors
· Experience with technical performance clothing
· Microsoft systems, such as word, excel, etc.
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