The Patient Experience Manager is responsible for creating and sustaining a culture of patient-centered care within the Healthcare Campus within the Food and Nutrition Services Department. This role leads initiatives to improve patient satisfaction, ensures compliance with regulatory standards, and partners with clinical and non-clinical teams to deliver an exceptional experience throughout the patient journey.
Key Responsibilities
Qualifications
Skills:
Core Competencies
Culinour® is a specialty company of Phoenix3 Collective, a Boston-based strategic growth partner that accelerates distributive and lifestyle service companies in healthcare, behavioral health, senior living, and corporate markets. Phoenix3 is a team of business builders, disruptors, entrepreneurs, and experienced operators, providing direction, resources, and capital from decades of successful leadership in these market spaces. More information about Phoenix3 Collective can be found at
Don’t meet ALL the requirements but think you have the ability and determination to have an impact in this role? Let us know! Data shows that diverse candidates may be less likely to apply when they do not think they meet all the job requirements, but very few successful candidates possess all the requested skills and experiences. We are a culture of learners, and we want culture accelerators who are willing to learn and grow. If you think that is you and this role fits with your career aspirations, give it a shot!
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