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Cost:
Free
"Double Listening"
Activity
Summary
Participants practice active listening while also listening for the counter story that introduces possibilities of resolution or helps identify underlying needs.
Instructional Strategies
1. Guide participants as they listen for the counter story while practicing active listening.
2. Remind them that they will be listening for possibilities of resolution.
3. Remind them that they will be listening for ideas that will help identify the speakerÃs underlying needs.
4. Remind them that this involves listening beyond facts; listen more deeply for values important to the speaker.
Participant Tasks
1. Listen for the counter story while practicing active listening.
2. Listen for possibilities of resolution.
3. Listen for ideas that will help identify the speakerÃs underlying needs.
4. Llisten beyond facts; listen more deeply for values important to the speaker.